Last updated on: 1st Jan, 2024

If you are a customer of Lyearn or a visitor to the Lyearn website, then this Privacy Policy applies to your use of such a Website and/or product Services.

Note: A customer of Lyearn is not to be misunderstood as an individual user engaging on the platform. The customer here refers to a "company".

If you are a visitor to or user of a third-party Website or Service ("Third-Party Property") that utilizes any extended Services of Lyearn, then any information you submit to such Third-Party Property (including via the Lyearn product) is collected under the privacy policy of the owner of such Third-Party Property, and you should contact such owner with any related requests or inquiries you may have. If you have any inquiries about this Privacy Policy, please email our Data Protection Officer (DPO) at [email protected].

At Lyearn, we respect the privacy rights and data protection rights of all our users and also recognize the importance of protecting the personal information we collect from you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Website and related Services.

Across the Privacy Policy, terms like "Lyearn," "Us" and "We" might be repeated and refer to Lyearn, Inc. and its affiliates, if any. The "Website(s)" means Lyearn’s Website (including without limitation www.lyearn.com and any successor URLS, mobile or localized versions and related domains and subdomains), and the "Service(s)" means Lyearn’s product services, in each case, in whatever format they may be offered now or in the future. The Websites and Services are collectively referred to herein as the "Offerings."

Information We Collect

A. Information Related to Your Interaction with Lyearn and the Offerings and communicating the Offerings.

Registration and Contact Information: We collect information about you when you (a) register to use the Services and (b) otherwise provide contact information to us via email, mail, or through our Offerings. This information you provide may include your username, first and last name, email address, mailing address or phone number.

Payment Information: When you purchase the Services, we will also collect transaction information (on a customer basis, not individual user), which may include the credit card information, billing and mailing address, and other payment-related information ("Payment Information"). We describe how Payment Information may be collected and processed in Section 4.

Technical, Usage and Location Information: We collect information on how you interact with the Offerings, such as the IP address from which you access the Offerings, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked with the help of a third party service named "Amplitude". We also use cookies to collect some of this information. However, we ensure that any data is not collected, stored, or shared data regarding a particular user’s activity (including IP) across multiple websites, or applications that are not owned by Lyearn. For more information, please see Lyearn’s Cookie Policy.

Third Party Platforms: We do not collect any information when you interact with content on third-party sites or platforms, such as social networking sites.

Other Information: We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.

Legal Basis: Our Legitimate Interest. Lyearn product works together to help companies engage their employees under the sales, marketing, and support banners to learn and enhance their skills in dealing with customers. We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way our Offerings work don't impact on those rights. For website visitors Lyearn will store this data until the individual opts out or when they have not engaged with Lyearn in 24 months.